Love Made Glass offers a variety of shipping options to fulfill our customers’ needs with the help of our shipping business associates and the most important thing is that you can have immediate quotes without leaving our website.
Each product is wrapped with an individual poly bag and it is shipped in the closest size cardboard box with shred newspaper, bubble wrap and/or styrofoam to protect the item against any involuntary accidents.
1. Which are the shipping options?
We work very closely with the top shipping providers in the United States of America: United States Postal Service® (USPS), United Parcel Service (UPSTM) and Federal Express (FedEx®) with the following services available:
Remember when choosing a shipping service, you have to keep in mind that manufacturing and processing time still apply to each item.
The approximate manufacturing time, for each and all of our products, is 12 business days.
All products are manufactured 24 hours after your order and payment have been received. This delay in the manufacturing process will give you time to make any changes to your order or to cancel it without any re-stocking or cancellation fees.
2. How is the shipping service calculated?
Shipping is calculated during checkout and it is based on the weight of the items you selected, the size of the packaging used for your item(s) and the shipping destination.
3. When will my order be shipped?
Love Made Glass does not carry inventory, therefore all orders are shipped 24 hours after the manufacturing process has been completed. Shipping will take place approximately 13 days after your order has been placed. (See manufacturing time on question 1).
If you still have any questions about the shipping process, please do not hesitate to call us at 407-656-1565 or email us at Shipping using the form in the Contact Us page and a customer service representative will help you.
4. Do you offer international shipping?
No, unfortunately we only ship to the United States of America, Puerto Rico, Mexico & Canada. Notice that your order may incur in additional custom clearance fees at time of delivery.
5. Is shipping service available to Post Office Boxes?
No, we do not ship to P.O. boxes at this time.
6. Will I receive the items on my order together or separately?
We will always strive to deliver your orders in their entirety, but if for any reason you need some of your items to be sent to a different location, if you would like to receive some of your items first than others, or if you want your order to be shipped at a later date, just write your request in the comments box of your order, give us a call at 407-656-1565 or email us at Shipping using the form in the Contact Us page and we will be happy to accommodate your request.
Keep in mind that you may incur in additional shipping charges for every separate shipment.
7. Can you put a "rush" on my order?
Rush orders in our industry may affect the quality of the item(s) since the products are hand crafted, but we will do everything in our power to accommodate your request.
Please call us immediately at 407-656-1565 after you have placed your order and asked for a “rush order confirmation number” indicating the date when you need your items to be delivered.
8. What if my order is undeliverable?
If our shipping business associates are unable to deliver your order due to an incorrect address, your order will be returned to us and you will be responsible for any re-shipping fees charged by our shipping associates to re-deliver your package.