**At Love Made Glass, we strive to provide our customers with top quality glass favors, ornaments, jewelry and crafts, as well as, great and professional customer service.
Please review our frequent asked questions (FAQ’s) before you contact us and if you still need help, please feel free to contact us by telephone at 407-656-1565 or email us at email@example.com and a customer service representative will get back with you within 2 hours.
1. What are my payment options?
Starting on August 1st, 2011, we are accepting again Mastercard, Visa & Discover credit cards. You can also send your payment using a Paypal account to firstname.lastname@example.org referencing your order # from the website.
Your order should still be placed on our website, just use the Cash on Delivery payment option.
2. Do you charge sales tax?
Sales tax will only be charged to orders that are shipped within the state of Florida (6.5%).
3. Is there a minimum-order requirement?
Love Made Glass offers a no minimum-order policy for your orders in all our products.
4. Where can I find feedback or comments from your customers?
Each product has a blog for customers’ reviews about their experience with our organization. Please make sure you check them out and you can also leave your feedback or suggestions. Also, you can find reviews for Love Made Glass at: http://www.merchantcircle.com/business/Love.made.Glass.407-656-1565
5. How does Love Made Glass use my contact information?
Love Made Glass asks for your email address to send your order confirmation. Your telephone number is requested to contact you in case there is a problem with your type of payment. Love Made Glass never shares or sells your contact information to nobody for any reason.
6. Are the online transactions secured on this web site?
Yes, we use an SSL (Secure Sockets Layer) protocol which transmits your information over the internet to us in an encrypted form and ensures that the information is sent unchanged only to Love Made Glass.
7. Is there a printed brochure or catalog available?
Unfortunately, we do not have a brochure or catalog available at this time, but you can take a look at our complete line of glass favors, ornaments and crafts on our web site: www.love-made-glass.com.
8. Do you offer an affiliate marketing program?
No, currently we do not offer an affiliate program, but keep visiting our web site and look for announcements and the latest news.
9. I am interested in becoming a vendor. How do I submit my products for consideration with your company?
With the idea of providing our customers with unique and quality products, we always welcome vendors to email us their products or crafts for consideration at email@example.com. Write under title “Item Submission” and please include your complete name, complete address, phone number, a clear picture and minimum quantities with 3 tier pricing (i.e.1-25 pieces, 26-100+ pieces).
10. What is your press contact information?
Any press inquiry should be sent to firstname.lastname@example.org and under title “Media Inquiry”.